Frequently Asked Questions
Everything you need to know about our Scandinavian design and services.
Where does Konges Sløjd ship to?
We offer worldwide shipping. Delivery times and costs vary depending on the destination country, but we aim to process all orders within 24-48 hours.
What is your return policy?
You can return your items within 30 days of receipt. Products must be in their original condition, unused, and with all original tags and packaging intact.
Are your products made from organic materials?
Yes, we prioritize sustainability. Most of our textile products are made from GOTS-certified organic cotton, ensuring safety for your children and the environment.
How should I wash my Konges Sløjd garments?
To maintain the quality of our delicate fabrics, we recommend washing at 30 degrees Celsius and avoiding tumble drying. Always check the specific care label on each item.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Can I change or cancel my order after it has been placed?
Once an order is confirmed, it is immediately sent to our warehouse for processing. Please contact our support team as soon as possible, though we cannot guarantee changes once shipping has begun.